How to Apply

Step 1: Application Form

First of all you need to go to the application link here and fill in the Tenancy Application. An application should be submitted for each adult occupier.


Step 2: What to Pay

We take a holding deposit which is equivalent of one week’s rental. This amount is then deducted from your deposit.


Step 3: How to Pay

  1. You can call our office on 0113 285 7717 to pay with a debit or credit card over the phone.
  2. Pay by internet banking into our bank account which is NATWEST

Sort code:  56 00 69  Account no: 47448490

...quoting property address which you are applying for, as a reference.





The holding deposit is non-refundable should you cancel/withdraw your application and/or fail referencing due to incorrect and/or misleading information having been provided by you.

The holding deposit is what we need to take the property off the market to commence referencing.

By filling in the form and paying the holding deposit you are giving us permission to carry out references including a credit check. The references will be an employment reference, previous landlord reference and a credit check. Please be aware that if the references do not meet an acceptable standard, you may be required to provide a Guarantor.


A tenancy will be offered subject to the following conditions:

  1. Submission of fully completed application form for each adult occupier.
  2. Payment of the relevant fees and reservation deposit.
  3. Completion of an acceptable credit reference check.
  4. Acceptable references acquired.
  5. Landlord approval.
  6. We now have a legal duty to ensure that any person aged over 18 moving into one of our properties, has the legal right to reside in the UK. Therefore prior to commencing referencing, we will require sight of original documentation which evidences your right to reside. When you call to pay the application fee and reservation deposit, you will be asked to make an appointment to attend the office for the purpose of completing this part of the process.
  7. In addition, will require you to provide at least 2 forms of ID. One must have your photo and the other your current address. These can be passport, driving licence, bus pass, utility bill, housing document, mortgage statement etc. Also if you are receiving housing benefit then we will require proof of your LHA entitlement (tax credit award/child benefit letter) and we will also need a change of address receipt from the One Stop Centre before we will release the keys for the property.
  8. We will do an inventory and pre-inspection of the property, and in some circumstances we may also need to have the gas safety check renewed prior to releasing keys. This means that there may be a delay of between 5 and 7 days when we have confirmed that your application has been accepted.

Having a Guarantor

What is a Guarantor?

A Guarantor is someone who will “guarantee” your rent and any other payments you might have to make in relation to the tenancy. If you don’t pay, your guarantor will be expected to make payment.

You WILL be asked for a guarantor: –

  1. If you are in receipt of housing benefit.

You MAY be asked for a guarantor: –

  1. If your income is low or difficult to prove.
  2. If you haven’t rented before or we are unable to obtain a landlord reference.
  3. If the results of referencing are unfavourable.

Parents, guardians or other family members will usually act as a guarantor in most cases.

A guarantor will have to satisfy us that they are who they say they are and that they would be able to cover the rent. They will have to provide evidence of their identity and income, and will sign a deed of guarantee to cover the rent. This is a legal document so they need to be aware that the deed of guarantee is binding and if you don’t pay your rent we will expect them to pay it for you.


Who can be a Guarantor?

A guarantor must be:

  • Living in the United Kingdom
  • Have a good credit history and own their own property
  • Must earn at least 3.5 x the annual rent of the property (this amount is up to the landlord- if they earn less than they may still be considered)
  • If retired/not working they must be able to prove their income from private pensions (state pension will not be used in the calculation)


What do I need to do?

You need to fill in the application form online (as explained in How to Apply). There is a section to fill in about your guarantor. Once we have the form we will contact the guarantor and get their employment details and/or proof of income. They will be referenced in the same way you are. There is no extra charge for this and if the first guarantor doesn’t work out we won’t charge for the next one either.

N.B.  The guarantor will be for the whole time you live in the property, even if you renew your contract or your situation changes. They are responsible for your rent and for any other fees you might have to pay. The Deed of Guarantee is a legally binding contract that will stand up in court.


TENANT FEES – as of 01.06.19

Permitted Payments, Default Fees and Damages Payments which may apply to your tenancy as defined by Tenant Fee Act 2019: – link with the Tenant Fee Act


The Agent/Landlord is entitled to charge interest at 3% above the Bank of England’s base rate for each day that a rent payment is outstanding. This charge will be applied once the rent has been outstanding for 14 days or more and will then be backdated to the rent due date.


The Agent/Landlord is entitled to be fully reimbursed for all reasonable costs incurred in replacing existing or providing additional keys and security/ entry devices immediately upon production of a receipt/ invoice. The Agent’s time in doing so will be charged at £25( incl. Vat) per hour.



Should the tenant make a reasonable request to alter the tenancy agreement after the commencement date, the Agent is entitled to make a charge of £50 including Vat.

Such examples include a request for pets to be kept in the property, a charge of sharer in a join tenancy, permission to add a new occupier, working from home/running business from the property or any others amendment which alters the obligations of the agreement. In cases where a charge of sharer is particularly complex, the Agent reserves the right to charge in excess of £50.00 but this will be agreed with the tenant(s) in advance. All such requests remain subject to the Landlord’s approval.



Should the tenant request early termination of their tenancy, and the Landlord agrees to said request, the Landlord/Agent will be entitled to recover the Landlord’s Letting Fee as detailed in the Terms of Business between the Landlord and Agent, from the Tenant.

The tenant will also be responsible to for the rent up until the day a new tenant takes over responsibility or until the date the tenancy or tenant’s notice period runs out, whichever is soonest. This procedure is always subject to Landlord’s consent, contract and references.

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